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Hello @rob2042 Welcome to King Community. Sorry to hear about your issues and would like you to get in touch King Customer Support to get a best result as they are the only ones who has internal access in any king games and they can check your issues and let you know. Thanks
Hello @rob2042🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game! From your screenshot, it looks like you are experiencing a "striped candy cascade loop" glitch!! Did I get that right?
Unfortunately, when we are stuck with this kind of glitch, there is nothing we can do, but quit the level and restart the device and play the level again! And yes! We will lose our hard earned win-streak due to this glitch😕 These are one time glitches that are affecting some levels!!
If you get this glitch even after you replay the level, please let me know as I have to report it.
To reply back, please type below🍫🍫