Why does it say im not connected to the internet when playing the game??

robidz · September 25

trying to log in to save my progress and all i get is not connected to the internet! Everything else works fine on my phone

King3107 · September 25

https://community.king.com/en/candy-crush-saga/discussion/469493/why-does-it-say-im-not-connected-to-the-internet-when-playing-the-game

Hello @robidz Welcome to King Community. Sorry to hear about your issues and you can try some steps to see if they work. Please restart your phone but before restart your phone make sure your all background apps are close and any external files. Thanks

PummyRaj · September 25

https://community.king.com/en/candy-crush-saga/discussion/469493/why-does-it-say-im-not-connected-to-the-internet-when-playing-the-game

Hello @robidz🤗 A Warm Welcome to the King Community!

Are you playing Candy Crush Saga? Are you using an Apple phone or Android phone?

The Connection error you are experiencing - is it for logging into the game itself or to the Candy Store, where we buy extra moves, etc.,?

If you see an error message, can you show me a screenshot of that pop-up?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box 🍫🍫

robidz · September 26

https://community.king.com/en/candy-crush-saga/discussion/comment/3161838#Comment_3161838

This is what i get! Im on apple iPhone. I get it when i try to log in to save my progress and the shop just won’t load.

Why does it say im not connected to the internet when playing the game??

Answers

Categories