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I can’t play any levels it’s completely not working it doesn’t allow me to press anything on screen (iPhone) it’s been like it for three days and I e tried to delete and reinstall and it still isnt working
Screenshot not working
Hello @linziloulou🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing the "Grey screen" glitch in your game! Unfortunately, the Candy Studio is not able to send a fix as they are not able to reproduce this glitch on their end!
We did receive some complaints about this issue. But for all those players, the glitch was resolved on it's own! For some, it took just a day or two; and for some players - it took about a week! If you would have asked this question before deleting your game, I would have advised you not to reinstall, but wait for few more days🙃
If you have access to another device, you can check and see if the game is accessible there (usually, you won't be able to)!! It is worth a try, so that you won't lose your Daily Treat Machine bonus, etc.,
Hopefully, the glitch will be cleared quickly and you will get access to the game soon!
If you have any questions, please reply by typing below🍫🍫
Hello @linziloulou Welcome to King Community. Sorry to hear about your issues and would like to tell you that you shouldn't uninstall and reinstall your game, as it could cause to lose your game progress. However, which game you are talking about? You can get in touch with King internal support team by clicking on this "?"Option from game and it will take you to the page where you will find an option called technical issues, click on that and you will see initial guidelines has given there just follow them and see what happen. Thanks
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ik heb met level 18770 de episode race gewonnen heb de goudstaven niet gekregen
I have been stuck on a level now for almost 2 weeks, very seldom receiving extra moves I’ve been playing candy crush for a few years now reached close to 20,000 levels After all this time enjoying playing , I am to the point of considering giving it up.. it’s not as much fun anymore nor do I find it relaxing just thought…
silver box chocolate screen no way to exit screen
I had already collected 5 stamps from previous days. Today, I completed a level that should have qualified for an additional stamp. However, instead of being counted as the 6th stamp and awarding the prize, it was counted as the first stamp. It appears that the progress was reset and started from the beginning. As a…
Je suis las de devoir acheter des boosters pour jouer
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
