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Booster videos won't play on iphone

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Answers

  • jenny00
    jenny00 Posts: 14

    Level 2

    Are you talk about watching videos to get extra boosters? I have never been able to watch ads or videos to earn anything. Not sure why?🤷🏼‍♀️ I have been playing for years on my iPhone.
         Wow I was thinking that all iPhone s have bonus videos but now I think somthing like Ad restriction in configuration setting 
  • PummyRaj
    PummyRaj Posts: 44,142
    Hello @Christine_Argue @Anton123 @sweetteach @pinkchampers @bluewavec1978 @Flo94481 @rrudolphu2 @Gregg @Loremor @baffleman @Kazza-3 @mindisue @Tolot @lcole27 @naquincey1 @jenny00 @mdotkeyz

    A Warm Welcome to all the new comers on to the King Community :)

    @mdotkeyz, Thanks a lot for providing tips for Android users :+1:  That is very sweet of you  :):)

    Just a note to you all ---  If you have seen a notification from King asking for a Survey, please do participate in it.  They are asking for our opinion regarding the Ad Videos for extra boosters.  It will definitely help both the King Studio and us with better results. 

    The Survey comes up in our Mobile devices and all platforms on PC.  I use Chrome & Game Room and I got 2 times.  The more positive results they get, the better chances of getting more Ads. 

    **  Just in case if you have clicked on X, don't worry.... you will get that comment box again when we open the game on that device / window. 

    ** TO Reply, please click on "Type your Comment" located below OR tag me with @ and my name, just like how I wrote your name(s) above  =)

    Hoping for the Best.  Have a great weekend :+1: 
  • Rezamotori1990
    Rezamotori1990 Posts: 6

    Level 2

    hi my name is reza
    my phone is A720 Samsung
    when i want start video for free boosters
    i have dark screen
    please help
  • PummyRaj
    PummyRaj Posts: 44,142
    Hello @Christine_Argue @Anton123 @sweetteach @pinkchampers @bluewavec1978 @Flo94481 @rrudolphu2 @Gregg @Loremor @baffleman @Kazza-3 @mindisue @Tolot @lcole27 @naquincey1 @jenny00 @mdotkeyz

    A Warm Welcome to all the new comers on to the King Community :)

    @mdotkeyz, Thanks a lot for providing tips for Android users :+1:  That is very sweet of you  :):)

    Just a note to you all ---  If you have seen a notification from King asking for a Survey, please do participate in it.  They are asking for our opinion regarding the Ad Videos for extra boosters.  It will definitely help both the King Studio and us with better results. 

    The Survey comes up in our Mobile devices and all platforms on PC.  I use Chrome & Game Room and I got 2 times.  The more positive results they get, the better chances of getting more Ads. 

    **  Just in case if you have clicked on X, don't worry.... you will get that comment box again when we open the game on that device / window. 

    ** TO Reply, please click on "Type your Comment" located below OR tag me with @ and my name, just like how I wrote your na

    Hoping for the Best.  Have a great weekend :+1: 
  • teddaye
    teddaye Posts: 2

    Level 1

    How do you clear the history ?
  • Angela96
    Angela96 Posts: 3

    Level 1

    I have this problem on Samsung Tablet
  • PummyRaj
    PummyRaj Posts: 44,142
    Hello @vichen and @Angela96

    A Warm Welcome to the King Community, where you can seek Answers / Suggestions in any King Games' sections :)

    I am sorry to hear that you are having issue with free booster videos!!  Community Team & King Team are aware about this issue and are working for solutions to fix it.

    In the mean time, if you see a comment box from King asking for a Survey, please do participate in it and give positive feedback as much as possible.  This will help the Team as well as for us to get the Videos soon.

    @vichen, your English is not bad at all.  You explained perfectly :+1:

    Hoping for the issue to be fixed soon   
  • Delight
    Delight Posts: 1

    Level 1

    What is problem 
  • RaphaelDp
    RaphaelDp Posts: 1

    Level 1

    I have the same problem.    Any videos bonus works since 1 month pfffffff :(     i don t know why ???   I went to my Parametres , games nothing don t change.    
  • Tracy1023
    Tracy1023 Posts: 1

    Level 1

    I have android & latest version. I too only get black screen for bonus videos. I have the app on my phone, but it is linked to my Facebook account.

Hey! Would you like to give us your opinion?