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Super Color Bomb Not Working - 🚫(Edited by CM: Should be Fixed)!

XanderKain
XanderKain Posts: 1

Level 1
edited October 21 in Support

Hey there, so I get the pop up to start the super color bomb event, but when I win levels, (and I've won 10 or 15 since) ot doesn't progress, it just gives me the same "start the progress" box every level, showing no actual progress at all.

I've closed and reopened the game to no luck, what should I do now?

Best Answers

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Answers

  • eliiami
    eliiami Posts: 6

    Level 2

    I had 4hours left until the time ran out. But it disappeared after a while. This happened 2times now. I wasn't sure about the time last time but this time, I am sure. Can anything be done?

  • PummyRaj
    PummyRaj Posts: 44,040
    edited October 14
    https://community.king.com/en/candy-crush-saga/discussion/471635/super-charge-bomb-disappeared-before-24hrs

    Hello @eliiami🤗 A Warm Welcome to the King Community!

    I have seen these complaints few times and I have experienced in my game too!

    Since the weekend already started for the Kingsters, the only thing you can do right now is to send a complaint to the King Player Support team.

    Please let me know if you need help with that and let me know the device you are using as well!

    To reply back, please type below🍫🍫

  • eliiami
    eliiami Posts: 6

    Level 2
    edited October 14

    Thank you for answering. And yes I think i could use some help. I am playing from an android phone.

  • Tcris
    Tcris Posts: 3

    Level 1

    My super color bomb disappeared. I did not lose a level. The game did not crash. It just went away. Is there a way to get it back?

  • liofy07
    liofy07 Posts: 18

    Level 2
    edited October 14

    Super bomb is active only for 24 hours .So wait for next super bomb to appear and play maximum within that 24 hours to pass more levels .

  • Tcris
    Tcris Posts: 3

    Level 1
    edited October 14

    I only had it for about 10 minutes and it disappeared

  • liofy07
    liofy07 Posts: 18

    Level 2
    edited October 14

    You passed 10 levels to get the superbomb and it disappeared in 10 minutes ? You sure you didn't switch to some other app in middle of a level or lost a level ? Make sure your app is updated too from your app store .

  • Tcris
    Tcris Posts: 3

    Level 1
    edited October 14

    After winning the super color bomb, I won color bombs for a few minutes and noticed they weren’t super charged. I did not lose a level and didn’t leave the game.

  • x_elf_x
    x_elf_x Posts: 2

    Level 1

    Hello, I'm repeatedly having this issue with the super colour bomb. Once I achieve the 10 levels needed, it is there for only one attempt at the next level before disappearing. It has been fritzy since it was brought in, on one occasion it lasted for ages but every other time it's been 'one and done. I'm not quitting or pausing the game in anyway, it just vanishes.

  • kiara_wael
    kiara_wael Posts: 156,968
    edited October 14

    Hi and Welcome to the King Community

     Thank you for report it . Ill give this feedback to the game team .Other than that, the features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game

Hey! Would you like to give us your opinion?

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