Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Playing in the iPad

schmudel
schmudel Posts: 130

I don’t get the game. It doesn’t started on the iPad. What is the problem?

Answers

  • kiara_wael
    kiara_wael Posts: 156,977

    Hi and Welcome to the King Community

    First, grab your iPad and make sure it’s connected to the Internet. Then, head over to the App Store—it’s the blue app with an “A” made of popsicle sticks.

    Once you’re in the App Store, tap on the search icon at the bottom. Type “Candy Crush” into the search bar and press search. You’ll see the Candy Crush app pop up. Just tap on the “Get” button next to the app, and it will start downloading. If asked, enter your Apple ID password or use Touch ID if you have it set up

    Please notice that sometimes the game app crashes is majorly caused by outdated system and apps. Therefore, please be sure that your device is updated with all apps especially the game - Candy Crush that you are playing have been updated.

  • schmudel
    schmudel Posts: 130

    th thank you for your answer

    well I try to do it many times going today App Store but unfortunately I didn’t make it. I am on level 16243 and playing usually on my iPad and now doesn’t give me the game. Everything is ready when I start on the bottom play it’s loading and start from the beginning and over and over again loading and start from the beginning and over and over again

  • PummyRaj
    PummyRaj Posts: 44,042

    Hello @schmudel🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game! We haven't received any other complaints about game crashing on their devices! So, it could be an isolated issue!

    First of all, please check these 2 things⬇️

    1. Which version of the App do you right now?
    2. How much free space do you have on your iPad?

    Please let me know these details and we will go from there🍫🍫

  • schmudel
    schmudel Posts: 130

    יש לי 9.9 ג,"ב מתוך 16 ג"ב

    גירסה 1.288.2

  • schmudel
    schmudel Posts: 130

    I still have 9.9 GB from 16 GB and version 1.28 8.2

Hey! Would you like to give us your opinion?