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Lost levels
Comments
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Hi @rpazzi and welcome to our adorable Community 😊 Sorry for late reply, there is a lot of work around and we are trying to reach all the players because we appreciate your feedback. Are you still having problem with getting your progress back? If so, please follow the link below and you will see several options how to get your progress back.
https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back
I hope this will help you. Have a wonderful day 🤗 -
Hi @pipple05 and welcome to our adorable Community 😊 Sorry for late reply, there is a lot of work around and we are trying to reach all the players because we appreciate your feedback. Are you still having problem with getting your progress back? If so, please follow the link below and you will see several options how to get your progress back. At the end you have a contact form for support team, please fill it in and they will reach to you as soon as possible.
https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back
I hope this will help you. Have a wonderful day 🤗
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Hello @nais,
A Warm Welcome to the King Community, where you can seek Answers / Suggestions from you fellow players in any King Games' Sections
I am sorry to hear that you lost your progress on your game
It is strange to hear that you are showing about 500 levels behind. Can you please check whether those levels are showing the numbers on them and the Stars (you gained) are above them?
I am attaching a screenshot from my game. Please see below
In above pic, the levels you see numbers, I have already passed them. And all the new levels do not have numbers (next to my Avatar) as I have not reached them yet. Can you too take screenshot from your game map and post it here? Try to take the pic at level # 3610
** TO reply back, start by tagging me with @ and my name (without space), just like how I wrote your name above
** TO insert the picture, you will see "Attach Image" tab, click on it and insert here. If you have any questions, please feel free to ask back
Looking forward to assist you further. Have a nice day/evening
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@jpike1 - welcome to our friendly community! Sounds like you are referring to Candy Crush Saga. Please re-post over there by hitting the home button and selecting the appropriate game icon and support section. I’m sure the Superstar team over there can help diagnose rhe issue for you!
