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Hello Nicole.
Thank you for your post.
I have checked your game account and your progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny
I WAS ON LEVEL 2011 (YES IM OBSESSED) AND MY APP KEPT CRASHING SO I REINSTALLED AND IT LOST ALL PROGRESS. I HAVE ZERO DESIRE TO START OVER.
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
Candy Unwrapped is already live in the game, and today the fun continues with a special mini tournament. This is your chance to show off your sweet skills while enjoying the new Unwrapped look. Play new levels, collect Color Bombs, and climb your leaderboard to reach the Final. The top players can win up to 100 Gold Bars.🥳…
So the star tournament is still going from a negative score and back to 0. Why is so hard for them to fix the problem? Was suggested to wait for the next tournament by moderator CW. Well, on to the Next tournament and is still happening!!!!
Hi What I do
Welcome to the King Community! No account yet? Sign up right here to participate! Hi, Candy Crush Lovers😍 Have you completed level 2000 in Candy Crush Saga? Are you a true champion that can beat mysticalmysty score on level 2000 ? Comment below with a screenshot of the game map showing that you're on level 2000 and get…
