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Hello!
I downloaded the game from Microsoft Store. I already used it my previous installation. I have to reinstall my system, and now I can't login with my Facebook account. There isn't any error message. I wrote my email adress and password, but nothing happened. I can't reach my old Facebook profile.
Could You help me with this problem?
Basically it's the same case as @Deidora.
The app from Microsoft store on a laptop with Windows 11. Login with Facebook account. Has been playing on this device for over a year.
After logout cannot login again. It says the embedded browser of this app is not supported by Facebook. I have updated the app several times. It's the latest version. I think this problem has been around for months.
Hello again @quekkc🙋♀️ Thank you for replying back!
Actually, this issue has been there for not months but at least 2 years as I too experienced this issue a while ago! But, luckily, I have synced my Facebook account and King account long time back! Hence, I could log into the game through my King account.
By any chance, did you ever create a King account and sync the progress? If not, you can try that now, but only if you have a mobile device, as some players are experiencing glitch with the process on Windows 10 App!!
If you do not have the game installed on a mobile device, you can play the on Facebook browser until this issue is resolved!
If you would like, you can send a complaint to the King Player Support team to report the issue. But, you might have seen in the link provided by Kiara that this issue is already under investigation! So, not sure how much they can assist with this particular issue🤔
Yes, I believe it's been for years. I logout several times before to switch account these couple of years. Had some trouble to re-login but after trying for some times, I managed to login again. However, this time is different.
I did login with King account several years ago. However, I had bad experiences and now I have a phobia to login with King account again. I had my gold bars wiped out, not once but twice, when I login with King account. So, I am not risking my gold bars to be wiped out again.