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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
OMG… i have to check mine… hope not gone
I hope so. I cleaned the browser and cookies, thought this will help which did not, and now all my boosters which I bought and pay for are gone.
i hope they answer tyou soon …im not getting one lol
Hier mein screenshot
Ich habe das gleiche Problem, ich spiele Level 8287. Ich spiele über den PC bei Facebook. Ich spiele schon seit einiger Zeit ohne die Rennen. Browserdaten und Cookies gelöscht, nichts passiert.
I am having the same issue. My episode race disappeared yesterday and I has won a race and it did not give me my gold bars. It just went to the first level of the next episode. I am currently on 9742 today and still no episode race showing. The level i was not credited for was 9740. My version is current and I play on my laptop.
level 16834.. and i use my computer
i am on level 16834… and i use my computer not cell phone…
Mine disappeared yesterday too. I have just completed what looks like an episode and crossed the bridge but nothing. Level 13206
Hello @Elizabeth_Booze🤗 A Warm Welcome back to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which level you are at right now? Also, can you show me a screenshot of your game map?
Which device are you using and which version of the App do you have right now?
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
on 10/24/2024 the episode race disappeared and none in sight… i reloaded everything and tries cookies cache etc… DID YOU GUYS TAKE IT AWAY?
screen shot
3789 i can't seem to get a screen shoot
Hello @Retes🤗 A Warm Welcome to the King Community!
Are you playing Candy Crush Saga? If so, which level are you at?
Can you please post a screenshot of your game map? To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
nothing indicating a race or what place you are in I finished one this morning with no reward
Holaa, como lo solucionaste?me pasa lo mismo no me aparece la carrera para ganar lingotes
Thank you for replying back and posting your question in English @osmarlisgomez🤗
I am sorry to hear that you are not receiving the Gold Bars after winning Episode Race. For any and all missing rewards, you will have to contact King Player Support team.
Which device are you using to play the game?
Hello, I would like to know why the races to win coins no longer appear if I have won several and suddenly it no longer appears, what do I do in this case, please help.
PPorque de repente ya no le aparece mas las carreras para aptener mas monedas si habia ganado varias y de repente me sali del juego mientras se recargaba las vidas al entrar ya no estaba las carreras
Hello @osmarlisgomez🤗 Welcome to the King Community!
I would like to help out. But, we use English language only for everybody to understand and join the discussion. Can you please ask your question again in English, so that we can assist you?
You can simply type below to ask your question in English.
Thank you for understanding & hope to see you again🍫🍫
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
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