Game problem

Jagruti15 · October 26

Candy Crush saga my game not received,watch video,play,moves,live & Ads not game received,plese aap help Kare, please please please???

PrettyBubbles · October 26

https://community.king.com/en/blog/discussion/473391/game-problem

Hi my friend welcome to the hub community its lovely to meet you

If you select 👉 here 👈 it will take you to the CCsaga community 💓

DU123 · October 26

@PrettyBubbles

Sorry to hijack this thread but it's the only one i could find with a reply box, there are no reply boxes on other threads meaning i can't comment. Also, everything is missing from my profile, it says i have no discussions, so i can't find the thread i made in Support, in fact i can't see a single thread in Support when i go directly to it. There's nothing there.

And i still can't see comments on certain threads, that's if i can actually see the thread in the first place.

PrettyBubbles · October 26

https://community.king.com/en/blog/discussion/comment/3182925#Comment_3182925

Hi my friend are you on about only seeing blank pages when you open some threads as we do have a known issue

Can you please send me some screenshots of what your seeing with the affected threads visibility will help me 💓

DU123 · October 26

I do still have the blank page issue @PrettyBubbles but this is different. No reply boxes and my profile page has nothing there, it says no discussions, which is wrong.

Screen shot of your Just For Fun thread from this morning, but i can't comment because there's no reply box for me. And a screenshot of my profile page.

PrettyBubbles · October 26

https://community.king.com/en/blog/discussion/comment/3182970#Comment_3182970

Is it the same in other community threads 💓

DU123 · October 26

https://community.king.com/en/blog/discussion/comment/3183001#Comment_3183001

I've just looked through @PrettyBubbles and it looks like it's only your 'just for fun' thread that i can't comment on, there's no reply box.

But the profile issue and blank pages are still the same, everything is gone.

PrettyBubbles · October 26

https://community.king.com/en/blog/discussion/comment/3183009#Comment_3183009

I have raised the issue with that thread and the blank pages is already being looked into we have to just scroll back for now while we are waiting a fix hopefully soon

With your profile we don't currently have any reports can you please try the regular trouble shooting

Clear cache and close down then leave your device off for a few minutes let's see if this resets helps 💓

DU123 · October 26

I cleared everything @PrettyBubbles , it didn't make a difference to my profile though. I can now see the birthday thread, but still no reply box on your just for fun thread.

PrettyBubbles · October 26

https://community.king.com/en/blog/discussion/comment/3183017#Comment_3183017

Ok thanks for trying

please post me your ID and will raise it with our cm once they return on Monday

Yes the issue with my thread I have already raised 💓

DU123 · October 26

Thanks @PrettyBubbles 🤗

ID: 9838591839

Game problem

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