Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Hi, there is an error in level design: one part opened, pieces starts falling and instead filling it, just continue falling endlessly. You have to manually quit (break) game.
I made a 5 sec video of glitch, it is here: https://asset.cloudinary.com/this8bitmagic/691b776ed870e7875fe6a0fff9dbaf0c
Hi Darko_Bednjanec,
Thanks for reporting this issue and for sharing the video 🙏 We are aware of this problem and will flag the level for the team to investigate.
In the meantime, please try restarting the game and giving the level another try and it should help.
We appreciate your patience as we work to resolve this glitch 🙂
Wow, 2 months later and still the same problem.
Hi @poetist
If this level gives you repeated troubles, then please could you post a screenshot to illustrate, thanks. I can't see that video mentioned above. Usually if there aren't numerous complaints about a recurring glitch like this one it only affects a few unfortunate players who carried out certain unlucky moves, so hopefully it won't happen next time you play the level. But then when there are few complaints, this also means that nothing gets done about it by King.
Same happened to me, will lose my super colour bomb! Screen shot attached