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Como resolver a situação do ofline
Hey Jose_Cai-Agua, welcome to the Community 😃
If you are having trouble loading events, connecting to the store, or receiving connection errors in your game, we have some steps to help get you back to your game:
Restart your device: Temporary files might be causing errors or network issues where your device is not connecting to the server or your local network properly, and sometimes a simple restart can solve this.
Switch between Wi-Fi and mobile data: Open your Settings app, and select Network & internet or Connections. Turn Wi-Fi off and mobile data on, or turn mobile data off and Wi-Fi on.
Turn Airplane mode on and off: Open your Settings app, select Network & internet or Connections, and select Airplane Mode. Depending on your device, these options may be different. Now, turn the Airplane mode on, and wait for 10 seconds. Then, turn the Airplane mode off and ensure that your mobile data or Wi-Fi connection is active.
If you still have problems after you complete these steps, please get in touch with our Player Support team as we would be able to help you 🙂
To contact Player Support for connection issues in Candy Crush:
Be sure to provide details about the issue, including any error messages you see.
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II try to reach out to Player Support Team through the game but I only get the same automated reply over and over no matter what subject i choose. and there is no "chat with us' but a "contact us"
As I can't reach out to Player support team regarding my request to get a new Link to verify my email, It doesn't matter what subject I choose I get the same automated answer with no help and nothing happens when I answer the mail so I have concluded that it's impossible to get a new verification Link after 48hrs so I must…
Must I delete my King account and create a new one to send a new link to verify my email as it seem impossible to resend a new after 48hrs. It says that I can ask for a new link in the game through my King account but this is impossible and support can't help me with it so the only way must be to delete the king account…
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
HOW and WHERE do you request a NEW link to verify your email address when the old link has expired? I have been waiting for over 48 hours but nothing is happening. I know you can play the game even if your email address is not verified, but it is very frustrating not to get any answers on how to do it.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
