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I have created a King account to register my progress in CandyCrush, but when I take my new computer, my progress is not recognized.
What can I do?
I am using an Ipad
Hey JimiMadrid, welcome to the Community 😊
Just to help us troubleshoot further, could you let us know how you're playing Candy Crush on your computer? Are you using Facebook in a browser or the Windows app?
This info will help us provide the best solution for syncing your progress. 😊
New here? Sign in or create an account to join the fun.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
