When the game end, cannot contact the app store

Question

When the game end, cannot contact the app store? How can I do?

QueenB · Answer

https://community.king.com/en/candy-crush-saga/discussion/474014/when-the-game-end-cannot-contact-the-app-store

Hi mikoko and welcome to the Community!

If your game keeps loading when trying to connect to the App Store, try these steps:

* Restart your device to refresh connections.
* Make sure you’re logged into the App Store and that you have a stable internet connection.
* Clear the cache of the game if you’re on Android, or ensure your iOS is updated if you’re on an iPhone.
* Switch from Wifi to mobile date and vise versa.

If nothing helps, reach out to our Player Support team for further assistance:

To contact Player Support for connection issues in Candy Crush:

* Open the game and tap on the Settings (gear icon).
* Tap the ? (Help Center).
* Select a topic related to your issue, like Technical Issues.
* Scroll to the bottom and tap Contact Us to report the problem.

Hope this helps 🙂