Sign Up!

Why do I keep getting logged out

Trina_McCulley
Trina_McCulley Posts: 2 Newbie

Why does Facebook keep logging me out of candy crush and changing my icon when it logs me out. Also why does it say limited Facebook when I login. After about 30 mins of game play it still has my name but a different icon that I didn’t choose and I have to sign back in to get my icon back.

Best Answers

  • Amoonmoon
    Amoonmoon Posts: 22,825 Level 5
    Answer ✓

    Welcome to the King's Community 🤗

    Facebook asks you to log in every time you open the game because, it is a new requirement from Facebook, that was brought in beginning of this year (I think)!

    You can try few steps to get rid of that message::

    (1) Remove an App or game that you have added to Facebook⬇️

    Tap in the top right of your Facebook page.
    Scroll down and tap Settings & Privacy, then tap Settings.
    Scroll down to the Permissions section and tap Apps and websites.
    Tap the app or game that you want to remove.
    Below the name of the app or game, tap Remove.
    Log out of Facebook from all of the browsers on Device, Safari, Chrome, etc.,

    Log out of the Facebook app if installed;

    Restart the game and connect with Facebook - this time you should be prompted to enter your Facebook credentials.

    I hope to work with you

    have a nice day 🌄

  • Trina_McCulley
    Trina_McCulley Posts: 2 Newbie
    Answer ✓

    Thank you so much. I will give this a try.

Answers

  • Amoonmoon
    Amoonmoon Posts: 22,825 Level 5
    Answer ✓

    Welcome to the King's Community 🤗

    Facebook asks you to log in every time you open the game because, it is a new requirement from Facebook, that was brought in beginning of this year (I think)!

    You can try few steps to get rid of that message::

    (1) Remove an App or game that you have added to Facebook⬇️

    Tap in the top right of your Facebook page.
    Scroll down and tap Settings & Privacy, then tap Settings.
    Scroll down to the Permissions section and tap Apps and websites.
    Tap the app or game that you want to remove.
    Below the name of the app or game, tap Remove.
    Log out of Facebook from all of the browsers on Device, Safari, Chrome, etc.,

    Log out of the Facebook app if installed;

    Restart the game and connect with Facebook - this time you should be prompted to enter your Facebook credentials.

    I hope to work with you

    have a nice day 🌄

  • Trina_McCulley
    Trina_McCulley Posts: 2 Newbie
    Answer ✓

    Thank you so much. I will give this a try.

Hey! Would you like to give us your opinion?