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Reward not given

osi4646
osi4646 Posts: 2

Level 1

On 15.11.2024 at 14:00. I achieved the first daily game win on the 6th day of the game, but the rewards that were supposed to be given at the end of the 6th day were not loaded. please help.

Comments

  • Carol-38
    Carol-38 Posts: 12,113

    Hi @osi4646 Welcome to the Community ๐Ÿค— There seems to be a lot of things not going as it should in the game lately. Did you contact King Player Support telling them your problem and they sent you an automated message back telling you to ask the Community, that is what normally happens. As we are all players like yourself there's not a lot we can do except tell you to contact King Player Support letting them know what happened. So if you did contact them and you got an automated reply, reply back to that explaining what happened again and hopefully you should get a proper reply. If you haven't already contacted them scroll to the bottom of this page and you should see

    Click on the Contact Us and fill in all the fields. Make sure you give them the correct date, you have shown it as 15/11/24 above. Would be nice to know how you get on, so if you want to reply please click on the 'Reply' at the bottom of this post first then add your comment and post. Hope to hear from you again ๐Ÿ˜‰

  • colavecchio
    colavecchio Posts: 2

    Level 1

    Ho vinto due corse senza ricevere le monete

  • christinewupp
    christinewupp Posts: 10,072
    edited November 2024

    Just one thingโ€ฆ. it's only the 5th of November now. Did you get your dates mixed up? You could edit your post by clicking on the three little dots in the circle in the top right corner. You have 24 hours to do this.

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