Candy Crush Saga

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Why is my progress not in sync ? Can someone please help

Candy Crush Saga : I was at level 10,400+ (Synced with Facebook account) - also showing on my badge.

Now, since I changed my phone (It is showing 4256 level)

I raised a support ticket - they asked me to play 4256 level - complete (close and re-open the app) - Still it did not work. Please help

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/474741/why-is-my-progress-not-in-sync-can-someone-please-help

Hello @rajeshjain1601🤗 A Warm Welcome to the King Community!

Since you have already sent a request to the King Player Support team, it would be best to continue talking with them, as only they have the resources to help you to restore your game progress.

Please send them a reply and inform that replaying level # 4296 did not help and you still need their assistance.

Note: Please do not send another complaint. But, send a reply to the email reply you have received with their response.

If you have any further questions or need clarification, please type below🍫🍫

Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/474741/why-is-my-progress-not-in-sync-can-someone-please-help

Hello @rajeshjain1601🤗 A Warm Welcome to the King Community!

Since you have already sent a request to the King Player Support team, it would be best to continue talking with them, as only they have the resources to help you to restore your game progress.

Please send them a reply and inform that replaying level # 4296 did not help and you still need their assistance.

Note: Please do not send another complaint. But, send a reply to the email reply you have received with their response.

If you have any further questions or need clarification, please type below🍫🍫

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Recent Announcements

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