Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
كيف اعود الى حسابي اذا لم يحمل اسم
Answers
-
Hello @M1998roo🤗 A Warm Welcome to the King Community!
I am sorry to hear that you lost your game level progress!
I think your game did not recognize your new log-in! You will have to contact King Player Support team and request them to restore your level progress. Please follow below steps to send your complaint⬇️
- Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
- Click on the ? icon in Settings window;
- Go down to "My game progress" and click on it;
- Select the option that suits well with the issue and click on it;
- Scroll down all the way and click on "Contact Us";
- Fill the form and send your compliant.
If you need further assistance, please type below in English. This Community supports English ONLY for everybody to communicate and understand better.
Thank you for understanding & have a great rest of the day🍫🍫
