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Updates iPad…. Lost boosters
sethlimmer
Posts: 5
Level 1
in Support
I just got a new iPad, and while my account kept me on level 6014, nd kept my roughly 6000 gold bars, I lost all my boosters. Please help!
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Answers
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Also, the game keeps sending me back to level 652. Then I have to scroll manually past 6000. Help!,,,,
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Whenever you switch to a new device the boosters do not transfer as they are stored on the device and not on King's server. If you can still use the old device you can play from that and use the boosters. For going back to level 652, try replaying level 652. For some reason it isn't registering that you beat the level. Win or lose, if you replay it, it may take you back to the correct level once you replay the level.
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this is Terri Lee! How can I lose my boosters after all these years? Please figure out a way to restore.
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seriously, please find a way to restore my boosters. Otherwise, I will have to delete app and ask the entire family and friend group to do the same.
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The community is made of players, not King employees. I have no power to restore your boosters. If you want to let King know the problem and see if they can make it right click Contact Us at the bottom of the page. They will send you an automated reply email. You need to reply to this email restating your case with as much detail as possible and eventually a real person from King should contact you. You just need to be persistent. Good luck.
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oh… sorry and thanks!
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