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All You Need to Know About All Stars 2026

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I lost my progress

I have a new phone. I had over 7000 levels. But the new phone is making me start at level 4941. I have a king account. And signed in and facebook saved also. The only thing that came with the account is my gold bars, i even pplayed and passed the level but it never got to 7000. These are the glitches.

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Comments

Antony_Zhuang

No response yet

Antony_Zhuang

No response yet

PrettyBubbles

https://community.king.com/en/blog/discussion/comment/3210289#Comment_3210289

Its very strange how you can view 2 maps I will move you over to the CCsaga community where your moderators can investigate further

In the meantime while we wait I will tag them here to take a look 💓

@bearwithme @kiara_wael @PummyRaj

Antony_Zhuang

Screenshot_20241203_150226_Candy Crush Saga.jpg

Screenshot_20241203_150441_Candy Crush Saga.jpg

Now it's showing two Levels one @4956 (frame 1) and Frame 2 its @7294

PrettyBubbles

https://community.king.com/en/blog/discussion/478419/i-lost-my-progress

Hi my friend welcome to the hub community its lovely to meet you

yes unfortunately this does happen

If all your progress had being saved once you play any level then log out and leave your device off for a couple of minutes all progress should restore

I know you have already tried but could you please try once more as sometimes you do need to repeat and let me know how you get on 💓

Comments

Antony_Zhuang

No response yet

Antony_Zhuang

No response yet

PrettyBubbles

https://community.king.com/en/blog/discussion/comment/3210289#Comment_3210289

Its very strange how you can view 2 maps I will move you over to the CCsaga community where your moderators can investigate further

In the meantime while we wait I will tag them here to take a look 💓

@bearwithme @kiara_wael @PummyRaj

Antony_Zhuang

Now it's showing two Levels one @4956 (frame 1) and Frame 2 its @7294

PrettyBubbles

https://community.king.com/en/blog/discussion/478419/i-lost-my-progress

Hi my friend welcome to the hub community its lovely to meet you

yes unfortunately this does happen

If all your progress had being saved once you play any level then log out and leave your device off for a couple of minutes all progress should restore

I know you have already tried but could you please try once more as sometimes you do need to repeat and let me know how you get on 💓