Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My chocolate box won't advance to next level. I've collected the 235 packets, tried to change it, nothing.
It's been over a month.
Hi and welcome to our friendly community. I just wanted to ask a few questions first- You are talking about the event with the 4 different chocolate boxes and each box has 4 different tasks correct?
So is the issue you have collected all the items for one of the chocolate boxes and it won’t award your prizes and then give you the next chocolate box or is the issue that you have completed one of the 4 tasks and it won’t advance you to the next task in the box?
It would be very helpful if you could take a picture/screenshot showing what the issue is.
Also what device are you playing on? Is your game have the latest version? Have you tried exiting the game and turning your device off for 10-15 seconds (rebooting your device). Also clearing your cache on your device can also sometimes help.
😊🐨💕
Hi my friend welcome to the hub community its lovely to meet you
Sorry to hear that I will move you over to CCsaga where your moderators can advise you better
In the meantime while we wait I will tag your moderators to come take a look 💓🎄
@bearwithme @kiara_wael @PummyRaj
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks