Candy Crush Saga

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Didn't get my winnings

I won for the highest number of games and never got my winnings, I won when I had over 100 games I finished, plus I never purchased anything and it deducted from my account. I would like my winnings I worked hard for and I put a $50 card on to get this and got nothing for the win

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https://community.king.com/en/candy-crush-saga/discussion/479286/didnt-get-my-winnings

Hello @joeybrandy11🤗 A Warm Welcome to the King Community!

I am very sorry to hear about the issues you are experiencing in your game!

(1) Can you please tell me which event was it that you won the highest number of games and did not win any prize?

(2) You said there was some deductions even when you did not purchase anything! Was it the Gold Bars that were deducted or the money?

If it was the money, did you report the issue? Which device are you using to play the game?

Please reply back by typing below. If you have any screenshots, please share them by tapping on the 2nd icon located in the bottom left corner of the comment box🍫🍫

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/479286/didnt-get-my-winnings

Hello @joeybrandy11🤗 A Warm Welcome to the King Community!

I am very sorry to hear about the issues you are experiencing in your game!

(1) Can you please tell me which event was it that you won the highest number of games and did not win any prize?

(2) You said there was some deductions even when you did not purchase anything! Was it the Gold Bars that were deducted or the money?

If it was the money, did you report the issue? Which device are you using to play the game?

Please reply back by typing below. If you have any screenshots, please share them by tapping on the 2nd icon located in the bottom left corner of the comment box🍫🍫

Welcome! 👋

New here? Sign in or create an account to join the fun.

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