Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I got short changed on my purchase I bought a special one of 150 gold. No gold I'm here.

I don't what happened it was like a day to purchase and then I went to get something to drink came back and I was waiting for that little balloon you know get moving from the gold and the balloon for the item and it says you know pop of balloons and receive those I never got the room thank you so much for listening

Accepted answers

All comments

Thank you

https://community.king.com/en/candy-crush-saga/discussion/479413/i-got-short-changed-on-my-purchase-i-bought-a-special-one-of-150-gold-no-gold-im-here

Hello @dubdude🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with the purchases in your game!

Please follow below steps to receive a refund or to contact your payment provider⬇️

🤖 Android device

Open the receipt you have received from Google Play and tap "Report a problem";
If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem;
Click here for more information and follow the instructions given

🍏 Apple device

Use this link.
Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps;
Click here for more information

If you have any other questions, please let me know by typing below🍫🍫

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/479413/i-got-short-changed-on-my-purchase-i-bought-a-special-one-of-150-gold-no-gold-im-here

Hello @dubdude🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with the purchases in your game!

Please follow below steps to receive a refund or to contact your payment provider⬇️

🤖 Android device

Open the receipt you have received from Google Play and tap "Report a problem";
If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem;
Click here for more information and follow the instructions given

🍏 Apple device

Use this link.
Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps;
Click here for more information

If you have any other questions, please let me know by typing below🍫🍫

Thank you

Nao cobsigo recuperar meu ptogresso tava em onze lil nso tem mais graca comecar do zero to revoltad
QQueria Revuperar meu progresso e nao tá dando certo
Vanilla
What is vanilla?
Candy UNWRAPPED'25 ISSUE
Why can't I see my achievements? Why haven't they arrived yet? What happened?
Gold bars disappeared
Unfortunately, following a glitch, 114 gold bars disappeared in order for some help to be bought but I didn't initiate that action. What is more, neither the help nor the gold are available for me now. What should I do?
استفسار
كيف احصل على الذهب في اللعبة

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under investigation: Music event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…