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After I clear the bubble gum, the dragon gets stuck in the top slot. All of the example have the dragon falling through all three slots to the bottom.
Please could you state which level you need help with. There are lots of dragon levels and the advice we can offer will differ with each one, so please do tell us which level if you are still stuck on it.
Hi @maryeva
I am sorry ot hear that you are having troubles with the dragon getting stuck. Could you please try to follow the steps listed in our Helpcenter, please follow the ones listed in the freeze/crash section according your device as these can help with the situtation.
If you are still having any trouble, could you please share a screenshot of what you are able to see.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…