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I'm on level17609 and it doesn't let me play. I have lost my lives and my win streak. Other people .

smartmom
smartmom Posts: 1

Newbie
in Support

I'm on level 17609. It will not let me play the level. I have lost my win eat and lives. Will I be able to play this level ? Have I reached the capacity of the game?

Answers

  • PummyRaj
    PummyRaj Posts: 43,868
    https://community.king.com/en/candy-crush-saga/discussion/480351/im-on-level17609-and-it-doesnt-let-me-play-i-have-lost-my-lives-and-my-win-streak-other-people

    Hello @smartmom🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game! Which device are you using to play the game?
    If using a mobile device, did you make sure that you have the latest version of the App?

    No! You did not reach end of the game! If you are playing on a mobile device or on Facebook, there are 400 more levels available for you!

    Can you post a screenshot of your game map for me? Can you explain what is happening when you try to play level # 17609? Do you see an error message or game is crashing? The more details you provide, the better assistance I can be!


    To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

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