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Hello @twinkel🤗 A Warm Welcome to the King Community!
I am sorry to hear that you have lost your game progress!
Which device are you using to play the game? Did you save your game either through Facebook or King account?
Did you make sure that you are logged into the game with either of those accounts?
Can you post a screenshot of your game map?
To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box 🍫🍫