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level 6896 does not work. Please fix it
You correct @juliaf45678, the game studio broke this level a while ago by removing the frog necessary to collect the yellow key. Currently, the level is impossible unless you you use a hammer or magically get a double color bomb combo. So far, the studio has refused to fix it. Please do complain to Player Support regarding this. The more complaints they receive, the more likely something will get done about it.
It's best to contact Support via the game app. Open the game and go to the settings menu (cogwheel icon). There tap the '?' icon, then select New Levels/Level Help. Choose any of the topics there and scroll down until you see 'Contact Us' at the bottom. You will receive an automated email at first. Reply to that email and explain your problem, include a screenshot if possible.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…