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No ads showing and all my data gone except game level ! Why?
Hey there, are you logged in? If you have logged out, make sure to login again to see if that solves the problem.
If you uninstall the game then unfortunately the game will lose it's boosters. As for the ads, this along with other events can come and go in the game as the game studio tests different versions of the game for players.
Hope this helps! Let us know if you continue to have problems with the game.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…