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New daily treat machine stuck/freezes the game

nmyy0331
nmyy0331 Posts: 1

Level 1

edited December 2024 in Support

anyone else having issues with new daily treat machine? It never loads after hitting start. Stays stuck and now can’t play on my phone or PC.

Answers

  • raca99325
    raca99325 Posts: 2

    Level 1

    Hi,

    I'm stuck on the "Delight Machine" page and can't do anything. Has anyone else experienced this issue?

    Thanks,

  • kiara_wael
    kiara_wael Posts: 157,514
    edited December 2024

    Hi and Welcome to the King

    Thank you for report it , Can you please take a screenshot ?

  • kiara_wael
    kiara_wael Posts: 157,514

    Hi and Welcome to the King Community

    Thank you for report it . Can you please take a screenshot ? In the meantime please force close the Apps and Log in again

  • Ixylated
    Ixylated Posts: 1

    Level 1

    Why is the Daily treat machine frozen after pushing start today so can’t play

  • quekkc
    quekkc Posts: 244

    A screenshot may not help much in this case. I attached the screen recording here to give you a clearer picture.

    Someone having the same issue asked me for help but I couldn't solve the problem.

    She has a similar problem on 3 mobile devices since yesterday. When I login her Facebook account on my desktop PC, the daily treat machine caused the game to hang and I had to close the browser. Logging-out and re-login doesn't help. Clearing the cache and restart the phone doesn't help either.

    There is no issue at all when I login with my Facebook account. So, it's not the device problem.

    The game hangs on desktop PC:

    The game closed by itself on mobile devices:

Hey! Would you like to give us your opinion?