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No new levels

lorraineq12

I have not received any new levels yesterday. I am at level 18245. I have checked for updates but nothing. I am playing on windows. Any help much appreciated

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lorraineq12

https://community.king.com/en/candy-crush-saga/discussion/comment/3236204#Comment_3236204

Thanks christinewupp

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3236076#Comment_3236076

I'm not sure they know about it? There' s probably been no one at the office since before Christmas. The company is being run by bots over the holidays, that would explain why no one has explained nor taken any note of our posts. I'm sure on Monday QueenB will come up with a big apology and explanation. There was a somewhat technical explanation from Johnny Crush in this thread:

https://community.king.com/en/candy-crush-saga/discussion/481868/new-levels-released-share-your-feedback-on-the-latest-levels-18-246-18-290

I think what Johnny is trying to explain in his first page post is that in order for there to be any new levels there needs to be a game update, which appears to have been missed.

lorraineq12

Is nobody from King going to try and explain as to why we have not got our new levels

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3234487#Comment_3234487

@LoFiGummy As you are around at the moment please could you instruct Kiara that there seems to be a hold-up regarding the new releases for Windows players and even if there wasn't there would be no level 18,490. Please could you check out if there has been an error and look at the posts in this thread:

https://community.king.com/en/candy-crush-saga/discussion/481868/new-levels-released-share-your-feedback-on-the-latest-levels-18-246-18-290

lorraineq12

https://community.king.com/en/candy-crush-saga/discussion/comment/3234629#Comment_3234629

Thanks cookiemae - that explains it as I had tried everything but earlier reply said level 18490.

cookiemae

https://community.king.com/en/candy-crush-saga/discussion/comment/3234487#Comment_3234487

Not helpful as usual. New levels were not released yesterday.

lorraineq12

https://community.king.com/en/candy-crush-saga/discussion/comment/3234487#Comment_3234487

I am on Windows 11. Do you think that is where the problem is?

lorraineq12

https://community.king.com/en/candy-crush-saga/discussion/comment/3234487#Comment_3234487

Thanks for your reply. I have no window updates nor candy crush saga update. I have signed out and logged back in and still on level 18245. Do not no what else to do

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, New levels release yesterday last level now 18 490. make sure updated your Windows 10 and play any level