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I’m having purchasing technical issues it keeps spinning
dreamgirl771
Posts: 5
Level 2
I am having purchasing issues where every time I try to purchase items on candy crush expense. I’ve tried restarting my laptop. I shut it down for over an hour and I cleared the cache and it still is not working on my iPad. I’m not having the issue on my mobile device but just on my iPad
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Answers
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Hi and Welcome to the King Community
Thank you for the feedback. in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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I have done all of those things that you said to do and it’s not working. I am unable to load the App Store on my iPad to purchase bars or anything else and I have done everything that has been suggested and it’s not working so I would really appreciate an assistance instead of repeating the same things that do not work.
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