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How do I get my progress back after an ad fails and I have to force close
lucashhale
Posts: 1
Level 1
in Support
was in the middle of a game, watched an ad to get more moves, the ad wouldn’t close and take me back to the game and force closed. I lost my 80 something win streak, a special candy bomb the took out two colors on my first two candy bombs for 14 hours and more. I’m very irritated
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Answers
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Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
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How do I get my progress back after an ad fails and I have to force close
You can't get your 'progress' back @lucashhale It doesn't matter how you lost them King will not reinstate your Win Streak and Super Colour Bomb.
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so far today 6 out of 7 times I’ve attempted to watch an ad for a Sweet Cinema booster, the screen goes black. I have to close the app & restart the app.
This has been happening for awhile now when watching ads for all of the different chances (I.e. for extra moves, sweet cinema, etc). That is why I no longer attempt to watch an ad for extra moves as I would lose my win streak or lose completing Candy Royale. I have enough gold bars for the extra moves. Acquiring enough boosters thru Sweet Cinema to finish an episode is taking much longer than before, so I refrain from trying new levels.
please fix this.
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