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Suddenly I'm unable to access the shop. Any advice?
Hello @minavis🤗 A Warm Welcome to the King Community!
Which device are you using to play the game?
Did you already save your game progress either with Facebook or King account? If so, you will not your game progress.
Just by restarting your device and/or logging out and logging back into the game - should not remove your game progress! Sometimes, "updating" the game App might cause to lose some of our boosters! So, always make sure that your device has enough storage space before installing the updates of the App(s)!
Note: Please do not reinstall the game App as that might not solve the "store connection" issue!
I won't lose my progress?
Hi and Welcome to the King Community
Thank you for the feedback This issues is being investigated , in the meantime Please check this step
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
