Ho vinto lingotti con sfida settimanale e non li ha dati

Hi patrigna,

I’m sorry to hear that you didn’t receive your Gold Bars from the Weekly Challenge.

Could you try these steps first:

1. Restart your game: Sometimes rewards take a moment to sync, and restarting can refresh your account.
2. Check your internet connection: Ensure you’re connected to the internet, as it’s required to sync rewards.

If the ingots still don’t appear, you can contact Player Support for assistance:

1. Open the game and go to the settings menu (gear icon).
2. Tap the “?” to open the Help Center.
3. Select the topic of the issue.
4. Scroll all the way down down and select Contact Us. Make sure to explain the issue and include any details (e.g., what you won and when it happened).

Let us know if there’s anything else we can help with. Hope your Gold Bars show up soon 🍬