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Why have the new levels stopped on my phone?
Answers
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Hello @liziz🤗 A Warm Welcome to the King Community!
Which device are you using to play the game? What is the last level do you see? Can you post a screenshot your game map?
If using a mobile device, which version of the App do you have right now?
Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box❄️🧣🏔️
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I am using an iPhone 13. The last level I see is 18245. I can not find where to see the version of the App.
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You need to go into the App Store on your iPhone @liziz. There you will see if there is a new update for the Candy Crush app. If you click on your little icon at the top right hand corner in the App Store your Account will show and when you scroll down all the apps that need updating will be listed. On my iPhone the last update for Candy Crush Saga was on 17th January and is version 1.294.1.1
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Thank you. I was able to update. It’s unusual because I have it set for automatic updates. This is the first time that I had to do it manually. Thank you everyone I am now back to smashing candies.
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