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Hello @Cineghe 🤗 A Warm Welcome to the King Community!
I am sorry to hear you are having an issue in your game!
Can you please clarify what you meant by “you lost the chance to log in”?
Which device are you using to play the game? Do you want to save the game through Facebook or King (email) account?
Please reply by typing below❄️🧣🧤
I can log in the laptop but on the phone no!!