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Hello @zyleta🤗 Welcome back to the King Community!
To receive better assistance, please remember to post your comments in English only!
With regards to Ad videos - we do not have to be at certain level but, have to be included in the "test groups"!
Along with many features, Ad videos are still a testing feature. Because of that, not all players receive the Ads at the same time! Unless until we are added to the test groups, you will not receive this feature!
If you have any other questions, please reply back in English.
Thank you and have a nice week ahead🍫🍬
English please
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
