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No connection

punkie1999
punkie1999 Posts: 8

Level 2

edited January 2019 in Support
Hello everybody! Since yesterday I cannot connect with King on my android tablet anymore and my progress isn't synchronized anymore. I cannot log in and it says there is no internet connection found (the dutch text in red on the screenshot), but everything is working normal on my tablet, except Candy crush saga and soda. All updates are installed, so please can you tell me what is wrong? On my android phone CCS works good and there I am logged in at King, but it doesn't synchronize with my tablet anymore. Hope you understand my problem and also hope there is a solution for this problem. 

Comments

  • _Elsa_
    _Elsa_ Posts: 37,457
    Hi @punkie1999, sorry that your message wasn't picked up before now.  Do you still need help with this? 
  • punkie1999
    punkie1999 Posts: 8

    Level 2

    Thank you Elsa, I have solved it by reinstalling the game.
  • _Elsa_
    _Elsa_ Posts: 37,457
    Thank you so very much for writing back here.  I do apologize for the delay in finding this message but the community and us Superstars are getting better so now everything should be current.  Have a Happy Crushing Day today!
  • punkie1999
    punkie1999 Posts: 8

    Level 2

    Thanks, have a nice day!

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