Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Contestação de prêmio semanal

ganhei o prêmio semanal com 4 vezes mais níveis que o segundo colocado, depois que já estava jogando me desclassificou tirando o troféu de primeiro lugar e dizendo que eu tinha ficado em 5 lugar. Já basta os roubos que tem nos níveis, agora isso. E não foi a primeira vez já aconteceu outras vezes. Quero o meu pódio a que tenho direito pra pegar o baú. Depois das 3 semanas.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/485559/contestacao-de-premio-semanal

Hi stefanifires, welcome to the Community!

That sounds really frustrating, and I understand why you’d want your well-earned prize. Sometimes, the Weekly Race results take a little time to update correctly. If your new Weekly Race hasn’t shown up yet, try these steps:

Close the game completely and reopen it.
Play an old level (any level you’ve already passed).
Check if your Weekly Race prize appears sometimes, there’s a slight delay.

If the issue persists, you can also try clearing your game cache or logging out and back in. If your prize still doesn’t appear, I recommend contacting Player Support:

Open Candy Crush Saga
Go to Settings (gear icon)
Tap the ? icon and choose the topic of your issue.
Scroll all the way down and select Contact Us

Hope this helps, and I hope your prize appears soon! Let us know if you need further assistance.

Hi and Welcome to the King Community

Thank you for report it . Ill pass this to the Game Team!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi and Welcome to the King Community

Thank you for report it . Ill pass this to the Game Team!

https://community.king.com/en/candy-crush-saga/discussion/485559/contestacao-de-premio-semanal

Hi stefanifires, welcome to the Community!

That sounds really frustrating, and I understand why you’d want your well-earned prize. Sometimes, the Weekly Race results take a little time to update correctly. If your new Weekly Race hasn’t shown up yet, try these steps:

Close the game completely and reopen it.
Play an old level (any level you’ve already passed).
Check if your Weekly Race prize appears sometimes, there’s a slight delay.

If the issue persists, you can also try clearing your game cache or logging out and back in. If your prize still doesn’t appear, I recommend contacting Player Support:

Open Candy Crush Saga
Go to Settings (gear icon)
Tap the ? icon and choose the topic of your issue.
Scroll all the way down and select Contact Us

Hope this helps, and I hope your prize appears soon! Let us know if you need further assistance.

New Verification mail
You have to verify your email address. It says "Verification Sent" but my link has expired and it says that I can request a new link in the game but there is no way to request it in the game. I have contacted support in the game about this and asked about new verification but got no help getting a new verification. I am…
iPhone to android
How can I retrieve my progress when switching from iPhone to android when I used apple to sign into candy crush??
Is there something I’m missing with level 13218, I can’t pass it, not even close.
I’m ready to give up and delete the game all together. It really seems like the people behind the game just want my money. Making levels impossible and trying to tempt me to purchase moves and boosters. No.
Issue with game.
My blue candies are not being counted. I've been playing and beating new levels for 2 hours and I'm still only at 105 blues. I would like to see it fixed if possible, I'm now way behind because of it!
Level 6532
How do I kill the goblin?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…