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Hello, my candy royal reward disappeared. I passed 21 levels in a row and it disappeared, please check. My name in candy crush is plamen and I am at level 17024
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Thanks for reporting this and we're truly sorry for the inconvenience!
Please try the following out to make sure the game is working properly:
Restart the game – Close and reopen the app.Play a level – This sometimes triggers missing rewards.Check your internet connection – A weak connection can cause rewards to disappear.Update your game – Make sure you're playing the latest version.
If you've tried these steps and still haven’t received your rewards, I recommend reaching out to Player Support:
Hope this helps!
Hi and Welcome to the King Community
Thank you for report it . Ill pass this to the Game Team!
