![](https://us.v-cdn.net/6030983/uploads/ND8BJN6WXNOW/tiffiquestion.png)
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
since paying £38.99 on sunday the game is stuck and i cant get any progress i caan play the game, but it wont move and is stuck on 23mins
How do i get candy crush saga to move it is stuck on 23 mins and will not let me make progress for gold bars i cant get any help
can anyone help me please
Hello @pinkdove It really isn't quite clear what is stuck in your game. I don't understand what you mean by "23 minutes".
Have you tried closing the game and reloading it? Or have you tried restarting your phone? That sometimes helps when a game freezes. Please could you post a screenshot of what you see, thanks.