Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I do not get the option to watch ads for free lives

I do not get the option button to watch ads for free lives, But my husband does, & we use the same type iPhone, same service provider & same internet connection. Can you explain and/or fix?

Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2773300#Comment_2773300

Hello @Ebie64🤗 Hearty Welcome back to our sweet King Community!

I am sorry! You have posted your comment in a thread that is 4+ years old! The game and it's features have changed a lot since then.

Hence, I request you to post a new question using --> THIS Link

I will close this thread now! Thank you for understanding & hope to see you soon🍫🍫

Ebie64

Where do find option to watch adds?

Creative_Elsa

A warm welcome to all the new community members and older community members. I am going to post some links below to help you learn how to navigate through the community.

We currently have a poll going to see which is the most favorite King game that players love to play. You can vote here. I am also going to give you some very important links below so that you can learn how to navigate through the community.

Here is a link to help you learn your way around the community. Let's learn more about the King community!

Make sure to check out the Contest Area for a chance to win gold bars! You can check if your game is running any current contests, as well as the community contests (General).

To check out the game community for your King game(s) check out the "Newbies, this message is for you" here. Click on your game(s) and learn more about your game community.

Drea7810

My husband also gets the option every time he fails a level to watch an add and spin the wheel. I don’t have this and it’s really annoying as he’s constantly accumulating boosters. Someone mentioned being able to “allow” adverts, where is this?

babyspy6

I use to get ads now I dont

Elzette

My option to receive personalised ads from King games is set on No BUTalso greyed out so I can't change it to receive ads. Is this perhaps the problem?

terimisu

I used to have the option of watching adds for additional lives or spins but I don’t anymore. How do I get them back?

mercerik

@angela0928

I know what you are referring to because I get them everyday. You are right, there are several AD CONNECTED FREEBIES that you can get from Candy Crush Saga. Early in the morning after spinning the Daily Booster Wheel, a purple or blue glowing rounded box comes up offering a second spin by watching an Ad. Before I start playing, I make sure that I have Collected my Power-Ups, my Boosters, my Extra-Life. How do you do these? There are several HIDDEN PLACES that ACTIVATES or GIVES YOU the PURPLE PLAY BUTTON (Watch An AD, get a BOOSTER). These places are your PROGRESS/LEADERBOARD REPORT (by clicking on your PROFILE PHOTO), Dynamic Duo Tab (by clicking on the WHEEL OF POWER-UPS), Build-A-Bot Tab (by CLICKING on the GOLD CUP). All you need to do is CLICK on each TAB individually until you see the PURPLE PLAY BUTTON next to the REGULAR one. Once you have it, you can PLAY IT FOR CERTAIN AMOUNT OF MINUTES for as long as you DO NOT CLOSE THE APP. Once you CLOSE IT, IT WON'T BE THERE when you come back. I don't think there is a FIX for this, you'll just have to figure out a way to make it appear for you like what I normally do.

When you RUN-OUT OF MOVES, sometimes there is a FREE SPIN where you DON'T HAVE TO WATCH an AD which doesn't happen that much anymore since they can make MONEY by making you WATCH AN AD, and GET A FREE SPIN. The ODDS of LANDING on 5-EXTRA MOVES (3 on the WHEEL) and 15-EXTRA MOVES (1 on the WHEEL) are BETTER than the other BOOSTERS. Sometimes you get 2 or 3 chances of BEATING A LEVEL because of this FREE SPIN when you RUN-OUT-OF-MOVES. If you have any questions, don't hesitate to ask. Watch this video below where I had a PURPLE PLAY BUTTON at the beginning and landed on 5 and 15 moves when I ran out in one game. Good Luck, Angela!

https://www.youtube.com/watch?v=FH0X0LOooq8

angela0928

As you you can see, after failing this board, level 602 I believe, I’m not given the opportunity to watch a video & spin for add’l moves OR gain add’l life in the main screen as my husband can. The blue button isn’t there, I play his phone all the time, so I’m familiar w the video option, red curtain, etc.

mercerik

@angela0928

I am always LOGGED-ON on FACEBOOK because I am competing with my FRIENDS on WEEKLY RACE. Please look at my Screen Shot, my NOTIFICATION is ENABLED. Is yours ENABLED or ON? Can you take a SCREEN SHOT of GET MORE LIVES when yours is REFLECTING ZERO? I will also take a SCREEN SHOT of MINE when I get ZERO as well. Hopefully, we can figure out something!

angela0928

Yes, his phone shows exactly what you discribe but mine has never populated that option when I am out of lives. I’m currently on level 601, I have never had the watch video option. Trying to figure out why? At first I thought maybe it was because I was logged in through Facebook which my husband does not have, so I logged out of Facebook through candy crush, still no luck!

mercerik

@angela0928
When the heart next to your Profile Photo shows 0, it gives you an Option to get one life by Watching An Ad. I just had it this morning but I didn't take the Screen Shot of it. Unfortunately, my HEART is Full so it doesn't show it. When this appears, you'll have to TAP it and the AD will start playing. The portion where it says FULL is where it says Watch Ad Get A Life. Is this how your husband get his?

Image: https://us.v-cdn.net/6030983/uploads/editor/tb/d3838f4e5adc.jpg

angela0928

we use different iPhones, different log in, separate accounts. Just started playing couple months ago at the same time frame & he gets button to click watch ad for free life, that button has never populated for me, I am approx 200 levels ahead of him..

mercerik

@angela0928

Do you use the same log-in?

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Accepted answers

All comments

mercerik

@angela0928

Do you use the same log-in?

https://www.youtube.com/watch?v=FH0X0LOooq8

terimisu

I used to have the option of watching adds for additional lives or spins but I don’t anymore. How do I get them back?

Elzette

My option to receive personalised ads from King games is set on No BUTalso greyed out so I can't change it to receive ads. Is this perhaps the problem?

babyspy6

I use to get ads now I dont

Drea7810

Creative_Elsa

A warm welcome to all the new community members and older community members. I am going to post some links below to help you learn how to navigate through the community.

Here is a link to help you learn your way around the community. Let's learn more about the King community!

Make sure to check out the Contest Area for a chance to win gold bars! You can check if your game is running any current contests, as well as the community contests (General).

To check out the game community for your King game(s) check out the "Newbies, this message is for you" here. Click on your game(s) and learn more about your game community.

Ebie64

Where do find option to watch adds?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2773300#Comment_2773300

Hello @Ebie64🤗 Hearty Welcome back to our sweet King Community!

I am sorry! You have posted your comment in a thread that is 4+ years old! The game and it's features have changed a lot since then.

Hence, I request you to post a new question using --> THIS Link

I will close this thread now! Thank you for understanding & hope to see you soon🍫🍫

No ads
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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