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I got a new iPad and my candy crush update on it…. I’m over level 17000 please help
Hello @Lucyeileen When you get a new iPad the best way to set it up is by using the "copy" feature . Hold you old iPad near the new one and then the entire content of the old iPad will get copied, including your progress in Candy Crush and your inventory as well. However, your saved progress and gold balance can be retrieved whichever way you set up your new iPad:
If you downloaded the app new from the app store onto the new iPad you need to log into your game. Within the app go into settings, which is the small pink cogwheel at the top of the map screen, and then "my account" . You should see this page and here choose the smaller bottom option "already have a King account" and log in using your previously saved details. If you play via Facebook then use that option.
If this does not help contact player support, also through settings in the game (use the ? icon in settings ).
try safari
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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
when I am out of lives, the game gives me 5 more. After playing just 1 of the 5, the live balance is 0. It happens every time.
Only the first gummy dragon dispenses. Then, no matter how I match, clear the board, use striped or wrapped candies or have up to 14 moves left, NO more dragons dispense. Please help!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
