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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have you accidentally deleted all of your game data? Make sure you are signed into your game @Mlangtung
Hi Mlangtung,
Sorry to hear that you lost your Gold Bars! As @Alienscar mentioned, the first thing to check is whether you are signed into your game account (King or Facebook). Sometimes, logging out and back in can help restore missing Gold Bars.
If you’re still missing them, I recommend reaching out to Player Support, as they can check your account and assist you:
Open the game and go to Settings (gear icon).
Tap the "?" (Help Center) and select Purchases & Gold Bars.
Scroll all the way down and tap "Contact Us" to submit a request.
Hopefully, this helps, and thank you @Alienscar for your support!
Let us know if you need further guidance 😊