Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Unable to access gold bars from my account
Sign in or register to leave a comment and join the conversation.
Hi MartyKam,
Sorry to hear you're having trouble accessing your Gold Bars! Thanks @Alienscar for pointing out the possible issue with Huawei devices.
To better understand what’s happening, could you share a few more details?
What device are you using? Are you able to access the in-game store, or is it not loading at all? Are you logged into your King or Facebook account? (Try logging out and back in to refresh your connection.)
Do you get any error message you can share with us?
Let us know how it goes 🙂
If you use a new Huawei device then you will be unable to use the Store @MartyKam
