Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

third attempt - How do I delete my facebook account and still save my candy crush progress

Please don't use a form reply. This question has been asked twice, feb 3 and feb 5, and the instructions you give include a link that has a PERMISSION ERROR. This happened to me on an iphone, a laptop and two different desktops. I have an account with King and for a split second a screen appeared that seemed to be the correct way to link a facebook account to a king account but it disappeared and everything is PERMISSION ERROR. Maybe you are not aware of this? I really want to delete facebook but also don't want to lose 10 years progress. Thank you. I'm nearly at level 17000!

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okay. i used the CONTACT US button but it seems like i might be starting from scratch. thank you, though, for your assistance.

Colorbomb_Collector

Hi there,

To receive the best possible assisatance, please reach out to our Player Support team via game app or via https://soporto.king.com/

Have a nice day!

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Colorbomb_Collector

Hi there,

To receive the best possible assisatance, please reach out to our Player Support team via game app or via https://soporto.king.com/

Have a nice day!

okay. i used the CONTACT US button but it seems like i might be starting from scratch. thank you, though, for your assistance.

Losing items
I reach 21 twice and did get a reward. I also passed a level and it said I did. i used my 10 gold bars to extend the play and used my flying saucer
Lost progress
"I am at level 17,000 but lost my old email access, so I recover my lost progress ?
How can one make money with Candy Crush Saga
How can I use my Candy Crush Saga to make money real cash?
Why my game is crashing all the time. It’s not a stress buster it’s a stress creator 😁
pls upgrade the software you are taking our precious time.
Delete one of the game Candy Crush Saga I have 2 games on 2phone and one got to go and one cat to go
yes I need to ask question about my game Candy Crush I am on level 4 84 and I need to delete that because the other phone I got I am on level 1190 I really need to keep this I am so far up there so I will delete one of them and that's level 484 thank you for your support

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…