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Hello, in a few hours I will play something like 70 gold bars. Can I get them back?
And I have similar issues...It's not fair. I bought 5 lollipops, 35 gold bars are gone and there are no lollipops because it said I don't have enough money. And I had 89 gold bars
Hi @claudiaar0410,
Sorry to hear that you’re missing 70 Gold Bars! 😞 I’d love to help figure out what happened. Could you share a few more details?
When did you notice the Gold Bars were missing? Did you make any recent purchases or use them for extra moves, boosters, or events? Are you logged into your King or Facebook account? (Try logging out and back in to refresh your balance.)
Unfortunately, we can’t replace missing Gold Bars here in the community, but if you believe there was an issue with your account, you can contact Player Support for further assistance:
Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and select Purchases & Gold Bars. Scroll down and tap "Contact Us" to submit a request.
Let me know if you need any help reaching Support! Fingers crossed they can assist you😊
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
