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Hello, in a few hours I will play something like 70 gold bars. Can I get them back?
And I have similar issues...It's not fair. I bought 5 lollipops, 35 gold bars are gone and there are no lollipops because it said I don't have enough money. And I had 89 gold bars
Hi @claudiaar0410,
Sorry to hear that you’re missing 70 Gold Bars! 😞 I’d love to help figure out what happened. Could you share a few more details?
When did you notice the Gold Bars were missing? Did you make any recent purchases or use them for extra moves, boosters, or events? Are you logged into your King or Facebook account? (Try logging out and back in to refresh your balance.)
Unfortunately, we can’t replace missing Gold Bars here in the community, but if you believe there was an issue with your account, you can contact Player Support for further assistance:
Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and select Purchases & Gold Bars. Scroll down and tap "Contact Us" to submit a request.
Let me know if you need any help reaching Support! Fingers crossed they can assist you😊
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I am at my wits' end, not knowing where to go to solve my small dilemma. When I pay for gold bars CC shows it is asking PayPal for money from an email address I deleted 2 years ago. I cannot find where to go to change this email address for the game, or do I have to do it in Facebook? I have spent hours on the phone with…
II can't download my games
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
Why is that the level will start again whenever minimize or something interrupt the game
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level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
