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This is your chill zone! Talk about anything thatโs not Candy-related with other Candy players!.
It always says I have no internet connection and can't buy anything
Hi @jaqwui17,
Sorry to hear you're having trouble with the internet connection error, that must be frustrating! ๐ Let's try a few things to fix it:
Check your internet connection โ Try switching between WiFi and mobile data to see if that helps.Restart your device โ A simple restart can sometimes resolve connection issues.Update the game โ Make sure you have the latest version installed from the app store.Log out and back in โ If you're signed into a King or Facebook account, try logging out and back in to refresh your connection.Clear cache (Android only) โ Go to Settings > Apps > [Candy Crush] > Storage > Clear Cache.
If none of these steps work, you may need to contact Player Support: Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and look for Connection Issues. Scroll down and select "Contact Us" to report the issue.
Let me know if any of these steps help! ๐
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No โXโ button, no โNextโ button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone elseโs games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have notโฆ
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donโt, here's a quick explanation: ๐ Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyโreโฆ
