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It always says I have no internet connection and can't buy anything
Hi @jaqwui17,
Sorry to hear you're having trouble with the internet connection error, that must be frustrating! π Let's try a few things to fix it:
Check your internet connection β Try switching between WiFi and mobile data to see if that helps.Restart your device β A simple restart can sometimes resolve connection issues.Update the game β Make sure you have the latest version installed from the app store.Log out and back in β If you're signed into a King or Facebook account, try logging out and back in to refresh your connection.Clear cache (Android only) β Go to Settings > Apps > [Candy Crush] > Storage > Clear Cache.
If none of these steps work, you may need to contact Player Support: Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and look for Connection Issues. Scroll down and select "Contact Us" to report the issue.
Let me know if any of these steps help! π
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone elseβs games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have notβ¦