Can't access the gold bar why?

Hey there, do you have gold bars that you cannot use - or are you unable to purchase new gold bars? In any case it would help if you can let us know if there's an error message as well as what platform you play on.

It's good to check your game and device for updates, and restart the device as well. Also make sure that you have a stable internet connection as it might be something related to the connection.